Supported Metrics
The following tabs represent the Metric Category of Polycom Trio
| Native Type | Metric Name | Display Name | Units | Application Version | Description | |
|---|---|---|---|---|---|---|
| Poly Trio | polycom_trio_Packets_Lost | Polycom Trio Call Data Packets Lost | Availability | count | 1.0.0 | Provides packets lost information while transmission |
| polycom_trio_RxMOSCQ | Polycom Trio Remote Conversational MOS Score | Availability | count | 1.0.0 | The ranking or score of the quality of voice and video sessions geted from remote conversational quality tests. | |
| polycom_trio_TxMOSCQ | Polycom Trio Local Conversational MOS Score | Availability | count | 1.0.0 | The ranking or score of the quality of voice and video sessions geted from local conversational quality tests. | |
| polycom_trio_RxMOSLQ | Polycom Trio Remote Listening MOS Score | Availability | count | 1.0.0 | The ranking or score of the quality of voice and video sessions geted from remote listening quality tests. | |
| polycom_trio_TxMOSLQ | Polycom Trio Local Listening MOS Score | Availability | count | 1.0.0 | The ranking or score of the quality of voice and video sessions geted from local listening quality tests. | |
| polycom_trio_Calendar_Connection_Status | Polycom Trio Calendar Connection Status | Availability | — | 1.0.0 | Provides calendar service connection status. | |
| polycom_trio_AppState | Polycom Trio AppState | Availability | — | 1.0.0 | Provides polycom device state info. |
| Native Type | Metric Name | Display Name | Units | Application Version | Description |
|---|---|---|---|---|---|
| Poly Trio | |||||
| polycom_trio_Jitter | Polycom Trio Jitter Delay Time | Performance | milliseconds | 1.0.0 | Variation in the time delay between the signal transmission and its receipt over a network connection. |
| polycom_trio_Max_Jitter | Polycom Trio Max Jitter Delay Time | Performance | milliseconds | 1.0.0 | Maximum variation in the time delay between the signal transmission and its receipt over a network connection. |
| polycom_trio_Latency | Polycom Trio Call Latency | Performance | milliseconds | 1.0.0 | The time taken for the data to get to the destination across the network. |
| Native Type | Metric Name | Display Name | Units | Application Version | Description | |
|---|---|---|---|---|---|---|
| Poly Trio | polycom_trio_Current_CPU_Usage | Polycom Trio Current CPU Utilization | Usage | percent | 1.0.0 | The actual CPU Utilization at a specific point in time. |
| polycom_trio_Average_CPU_Usage | Polycom Trio Average CPU Utilization | Usage | percent | 1.0.0 | Provides device average CPU usage. | |
| polycom_trio_Used_Memory | Polycom Trio Memory Used in Mbytes | Usage | megabytes | 1.0.0 | Provides the amount of memory used. | |
| polycom_trio_Free_Memory | Polycom Trio Free Memory in Mbytes | Usage | megabytes | 1.0.0 | Provides device-free memory details. | |
| polycom_trio_Memory_Utilization | Polycom Trio Memory Utilization | Usage | percent | 1.0.0 | Provides device memory usage details. |
Default Monitoring Configurations
Poly-Trio has default Global Device Management Policies, Global Templates, Global Monitors and Global Metrics in OpsRamp. You can customize these default monitoring configurations as per your business requirement by cloning respective Global Templates and Global Device Management Policies. It is recommended to clone them before installing the application to avoid noise alerts and data.
Default Global Device Management Policies
You can find the Device Management Policy for each Native Type at Setup > Resources > Device Management Policies. Search with suggested names in global scope:
{appName nativeType - version}Ex: poly-trio Poly Trio - 1 (i.e, appName = poly-trio, nativeType = Poly Trio, version = 1)
Default Global Templates
You can find the Global Templates for each Native Type at Setup > Monitoring > Templates. Search with suggested names in global scope. Each template adheres to the following naming convention:
{appName nativeType 'Template' - version}Ex: poly-trio Poly Trio Template - 1 (i.e, appName = poly-trio, nativeType = Poly Trio, version = 1)
Default Global Monitors
You can find the Global Monitors for each Native Type at Setup > Monitoring > Monitors. Search with suggested names in global scope. Each Monitors adheres to the following naming convention:
{monitorKey appName nativeType - version}Ex: Poly Trio Monitor poly-trio Poly Trio 1 (i.e, monitorKey = Poly Trio Monitor, appName = poly-trio nativeType = Poly Trio, version = 1)