Dell NetWorker is a robust data protection solution designed to support enterprise-level backup and recovery needs. This guide provides concise instructions for configuring and discovering NetWorker components. Efficiently set up and manage your backup environment, monitor performance metrics, view resource relationships, and receive alerts to ensure seamless and proactive data protection management.

Prerequisites

  • OpsRamp Classic Gateway 14.0.0 and above.
  • OpsRamp NextGen Gateway 14.0.0 and above.
    Note: OpsRamp recommends using the latest Gateway version for full coverage of recent bug fixes, enhancements, etc.
  • Permission required: Monitor.

Application Migration

  1. Check for the gateway version as a prerequisite step - classic gateway-12.0.1 and above.
    Notes:

    • You only have to follow these steps when you want to migrate from sdk 1.0 to sdk 2.0.
    • For the first time installation below steps are not required.

  2. Disable all configurations associated with sdk 1.0 adaptor integration application.

  3. Install and Add the configuration to that sdk 2.0 application.
    Note: refer to Configure Dell Networker Integration & Discover Resources in Dell NetWorker Integration sections of this document.

  4. Once all discoveries are completed with the sdk 2.0 application, follow any one of the approaches.

    • Direct uninstallation of the sdk 1.0 adaptor application through the uninstall API with skipDeleteResources=true in the post request

      End-Point: https://{{host}}/api/v2/tenants/{tenantId}/integrations/installed/{installedIntgId}

      Request Body:
          {
    "uninstallReason": "Test",
    "skipDeleteResources": true
    }


      (OR)

    • Delete the configuration one by one through the Delete adaptor config API with the request parameter as skipDeleteResources=true

      End-Point: https://{{host}}/api/v2/tenants/{tenantId}/integrations/installed/config/{configId}?skipDeleteResources=true.

    • Finally, uninstall the adaptor application through API with skipDeleteResources=true in the post request.

      End-Point: https://{{host}}/api/v2/tenants/{tenantId}/integrations/installed/{installedIntgId}

      Request Body:
          {
    "uninstallReason": "Test",
    "skipDeleteResources": true
     }

Configure Dell Networker Integration

Click here to Configure and Install the Dell Networker Integration
  1. To select your client, navigate to All Clients, and click the Client/Partner dropdown menu.
    Note: You may either type your client’s name in the search bar or select your client from the list.
  2. Navigate to Setup > Account. The Account Details screen is displayed.
  3. Click Integrations. The Installed Integrations screen is displayed with all the installed applications.
    Note: If you do not have any installed applications, you will be navigated to the Available Integrations and Apps page with all the available applications along with the newly created application with the version.
  4. Click + ADD on the Installed Integrations page.
    Note: Search for the integration either by entering the name of the integration in the search bar or by selecting the category of the integration from the All Categories dropdown list.
  5. Click ADD in the Dell Networker application.
  6. In the Configuration screen, click + ADD. The Add Configuration screen appears.
  7. Enter the following BASIC INFORMATION:


Field NameDescriptionField Type
NameEnter the name for the configuration.String
IP AddressIP Address of the Dell Networker. It should be accessible from Gateway.String
PortPort

Note: By default 144777 is the port value.		Integer
Is SecureSelect this checkbox if you want the communication between your system and the specified endpoint to be secured using protocols such as HTTPS (HTTP over SSL/TLS).

Default Selection: Selected

When selected, it signifies that the connection is encrypted, providing an added layer of security to the data being transmitted.v		Checkbox
CredentialsSelect the credential associated with your IDell Networker account. If you want to use the existing credentials, select them from the Select Credentials dropdown. Else, click + Add to create credentials. The ADD CREDENTIAL window is displayed. Enter the following information.
  • Name: Credential name.
  • Description: Brief description of the credential.
  • User Name: User name.
  • Password: Password.
  • Confirm Password: Confirm password
Dropdown
App Failure NotificationsWhen selected, you will be notified in case of an application failure such as Connectivity Exception, Authentication Exception.Checkbox
  1. CUSTOM ATTRIBUTES: Custom attributes are the user-defined data fields or properties that can be added to the preexisting attributes to configure the integration.
Field NameDescriptionField Type
Custom AttributeSelect the custom attribute from the dropdown. You can add attributes by clicking the Add icon (+).Dropdown
ValueSelect the value from the dropdown.Dropdown

Note: The custom attribute that you add here will be assigned to all the resources that are created by the integration. You can add a maximum of five custom attributes (key and value pair).

  1. In the RESOURCE TYPE section, select:
    • ALL: All the existing and future resources will be discovered.
    • SELECT: You can select one or multiple resources to be discovered.
  2. In the DISCOVERY SCHEDULE section, select recurrence pattern to add one of the following patterns:
    • Minutes
    • Hourly
    • Daily
    • Weekly
    • Monthly
  3. Click ADD.
Your GIF 1

Now the configuration is saved and displayed on the configurations page after you save it.
Note: From the same page, you may Edit and Remove the created configuration.
12. Under the ADVANCED SETTINGS, Select the Bypass Resource Reconciliation option, if you wish to bypass resource reconciliation when encountering the same resources discovered by multiple applications.
Note: If two different applications provide identical discovery attributes, two separate resources will be generated with those respective attributes from the individual discoveries.
13. Click NEXT.
14. (Optional) Click +ADD to create a new collector. You can either use the pre-populated name or give the name to your collector.
15. Select an existing registered profile.


  1. Click FINISH.
    The integration is installed and displayed on the INSTALLED INTEGRATION page. Use the search field to find the installed integration.

Modify Dell NetWorker Integration

Click here to Modify the Configuration

Discover Resources in Dell NetWorker Integration

Click here to View the Dell NetWorker Details
  1. Navigate to Infrastructure > Search > Backup and Recovery > Dell NetWorker. The Dell NetWorker page is displayed.
  2. Select the application on the Dell NetWorker page
  3. The RESOURCE page appears from the right.
  4. Click the ellipsis (…) on the top right and select View Details.


  1. Navigate to the Attributes tab to view the discovery details.


View resource metrics

To confirm Dell NetWorker monitoring, review the following:

  • Metric graphs: A graph is plotted for each metric that is enabled in the configuration.
  • Alerts: Alerts are generated for metrics that are configured as defined for integration.
  1. Click the Metrics tab to view the metric details for Dell NetWorker.