Risks, Limitations and Assumptions

  • App can handle Critical/Recovery failure alert notifications for the following cases when the user enables App Failure Notifications in configuration:

    • Connectivity Exception
    • Authentication Exception

  • Application will send any duplicate/repeat failure alert notification for every 6 hours.

  • App can’t control monitoring pause/resume actions based on the above alerts. Metrics can be used to monitor resources and can generate alerts based on the threshold values.

  • OpsRamp has provided 4095 as the default API Port value for processing CVTL REST APIs. Users can modify this value from the application configuration page at any point of time if required.

  • Event/Alert polling will be started only if the user enables Event/Alert Polling in configuration. Possible values of Alert Severity Filter configuration are “Critical”, “Warning”, and “Ok”. Based on these values, alerts will be filtered and the user can customise this at any point of time.

  • OpsRamp has given default mappings to map CVTL Severity with OpsRamp Severities as part of Alert Severity Mapping configuration. User can modify them as per their use-case at any point of time from the application configuration page. Possible OpsRamp Severities are Critical, Warning, Ok, Info.

  • Component-level thresholds can be configured on each resource level.

  • This application supports both Classic Gateway and NextGen Gateway.

  • Minimum supported version for Latest snapshot metric: nextgen-14.0.0.

  • Full discovery support requires gateway version 15.0.0 or later.

  • Template Applied Time is displayed only for collector profile version 18.1.0 or higher.

  • Tape metrics (health, usage, performance, utilisation) are only available for tapes with status = “Ok”. Tapes with status = “Unknown” return only basic identification attributes (barcode, format, librarySN).

  • Drive extended metrics (health, extendedInfo, performance) are only available for drives with status = “Ok”. Drives with status = “Unknown” return only basic attributes.

  • CLEAN cartridges (cleaning tapes) are discovered but do not carry health, usage, or performance metrics.

  • The CVTL REST API uses self-signed SSL certificates by default. The integration must be configured to accept self-signed certificates when Is Secure is enabled.

  • Capacity planning summary data (/rest/cvtl/libraries/{librarySN}/capacityPlanning) covers a rolling 7-day period (604,800 seconds). Job-level data within the jobs[] array is only populated when jobs have run within the last 24 hours.

  • The CVTL Authentication Domain defaults to “Local”. If the customer uses an external authentication provider (LDAP/AD) for CVTL, the domain value must be updated accordingly.