Overview
Polycom RealPresence Group Series is a native integration, without expensive and complex gateways, when enabled with Simple Network Management Protocol (SNMP) provides a set of operations for monitoring and managing the device on the internet.
Step 1: Install the integration
- From All Clients, choose a client.
- Go to Setup > Integrations > Integrations.
- From Available Integrations, select Adapter > Poly AV - Group Series.
| Object Name | Description |
|---|---|
| Name | Configuration name. |
| Gateway Profile | Gateway management profile associated with the client. |
The NEC-DISPLAYS INTEGRATIONS page displays the installed integration in the CONFIGURATION section.
Step 2: Configure the integration
From CONFIGURATION, click + Add.
From the Create Adapter Configuration page, enter:
- Name: Configuration name.
- IP Address / Host Name: IP address or host name of the target.
- Port: Port details.
Note: Enter 161 (default SNMP port) - SNMP Version: SNMP version details.
- Community String: Community string details.
- Notification Alerts: Select TRUE or FALSE.
Notes:- By default False is selected.
- If you select TRUE, App will handle Critical/Recovery failure alert notifications for Connectivity, Authentication Exceptions.
From the Credentials section, select Custom and enter the target device Username and Password.
From the Resource Types & Metrics section, select the Metrics and Availability you want.
The Resource Types & Metrics section automatically displays the target device resource type such as VoIP.From the Metrics section select the metrics you want.
Use Import to read in metrics and Export to save metrics locally.From the Discovery Schedule section, select the checkbox to add a Recurrence Pattern. Choose one of the following intervals:
- Hourly
- Daily
- Weekly
- Monthly
From the Monitoring Schedule section, select target device monitoring frequency.
Click Save.
After saving the configuration, the resources are discovered and monitoring is done as specified in the configuration profile.
The configuration is saved and displayed on the page.
Step 3:View the Poly AV Group Series device details
The NEC-display integration is displayed in the Infrastructure > Resources > Network Devices > VoIP.
The basic information of the NEC-display is displayed under Attributes, you can check the below information:
| Object Name | Description |
|---|---|
| Device Type | Information of the device type |
| Resource Type | Information of the resource type |
| Resource Name | Name of the resource. |
| Host Name | Name of the host device. |
| Alias Name | The name that you have created. |
| IP Address | IP address of the device |
| MAC Address | The MAC address of the device |
| Model | Model number of the device. |
| Calendar Account | Information related to calendar account. |
| Calendar Connection Status | Status of the calendar connection. |
| Firmware | Software instructions residing in non-volatile storage that holds the content without power. |
Supported Metrics
| Object Name | Description | Display Name | Unit |
|---|---|---|---|
| poly_group_CalendarSync | Monitors connection to calendar service. possible values 1:"Disabled" , 2:"Registered" , 3:"Error" | Poly Group Calendar Sync | |
| poly_group_ProvisioningStatus | Monitor connection to provisioning server. possible values 1:"Disabled" , 2:"Connected" , 3:"Error" | Poly Group Provisioning Status |
Risks, Limitations & Assumptions
- Component level threshold configuration is not possible.
- Resource level metric threshold customization and frequency setting are not possible.
- Usability issues in app configuration page while adding/editing.
- Optional configuration parameters cannot be defined.
- App upgrade is a manual process without version change