This page provides an overview of the common debugging processes, troubleshooting steps, and frequently asked questions (FAQs) related to Monitoring Integrations 2.0. It is designed to help you resolve issues efficiently and effectively.
Explore the detailed steps for various aspects of debugging and troubleshooting in the following subpages:
Gateway Access and Logs
Learn how to access the gateway, connect to the GCLI terminal, and view logs for SDK apps in both Classic and NextGen Gateways. This section includes:
- Methods to access the gateway
- Steps to connect to the GCLI terminal
- Viewing and enabling SDK app logs
- Checking gateway connectivity and status
- Checking vprobe service status
Discovery Issues
Troubleshoot discovery-related problems, such as missing resources or relationships not being established. This section covers:
- What to do if no resources are discovered
- Steps to resolve issues with specific native-type resources
- How to troubleshoot discovery not happening on schedule
- Fixing issues related to relationships based on resource models
Monitoring Issues
Resolve issues related to metric graph data, frequency of data collection, and gaps in monitoring. You’ll find detailed instructions on:
- Fixing metric graph data not displaying on some or all resources
- Troubleshooting gaps in metric graphs
- Ensuring data collection is happening as per configured schedules
Alerting Issues
Understand how to troubleshoot problems with alerts, whether they are not being generated or failing for certain metrics. This section includes:
- Fixing alerts not being generated for specific resources or metrics
- Resolving issues with alert thresholds and configurations
- Ensuring alarms and events are being triggered as expected
Frequently Asked Questions (FAQs)
Find answers to the most common queries related to Monitoring Integrations 2.0.