Supported Versions
Silverpeak orchestrator version
ECOS appliance release


A software-defined wide area network (SD-WAN) is a more intelligent, cloud-first way to build a WAN. It improves business productivity and end-user quality of experience, accelerates business initiatives, and lowers costs. As applications continue to migrate to the cloud, enterprises are realizing that an SD-WAN is a better way to accelerate business initiatives and enable digital transformation.

Silverpeak orchestrator enables you to globally monitor performance and manage EdgeConnect (EC) appliances, whether you are configuring a WAN Optimization network (NX, VX, or VRX appliances) or an SD-WAN network (EC or EC-V appliances).


  • OpsRamp Classic Gateway 13.0.0 and above.

Default Monitoring Configurations

Silverpeak SDWAN application has default Global Device Management Policies, Global Templates, Global Monitors and Global Metrics in OpsRamp. You can customize these default monitoring configurations as per your business use cases by cloning respective Global Templates and Global Device Management Policies. OpsRamp recommends performing the below activity before installing the application to avoid noise alerts and data.

  1. Default Global Device Management Policies

    OpsRamp has a Global Device Management Policy for each Native Type of Silverpeak SDWAN. You can find these Device Management Policies at Setup -> Resources -> Device Management Policies, search with suggested names in global scope. Each Device Management Policy follows below naming convention:

    {appName nativeType - version}

    Ex: silverpeak-sdwan Silverpeak Orchestrator - 1 (i.e, appName = silverpeak-sdwan, nativeType = Silverpeak Orchestrator version = 1)

  2. Default Global Templates

    OpsRamp has a Global Template for each Native Type of Silverpeak SDWAN. You can find these templates at Setup -> Monitoring -> Templates, search with suggested names in global scope. Each template follows below naming convention:

    {appName nativeType 'Template' - version}

    Ex: silverpeak-sdwan Silverpeak Orchestrator Template - 1 (i.e, appName = silverpeak-sdwan, nativeType = Silverpeak Orchestrator, version = 1)

  3. Default Global Monitors

    OpsRamp has a Global Monitors for each Native Type which has monitoring support. You can find these monitors at Setup -> Monitoring -> Monitors, search with suggested names in global scope. Each Monitors follows below naming convention:

    {monitorKey appName nativeType - version}

    Ex: Silverpeak Orchestrator Monitor silverpeak-sdwan Silverpeak Orchestrator 1 (i.e, monitorKey = Silverpeak Orchestrator Monitor, appName = silverpeak-sdwan, nativeType = Silverpeak Orchestrator, version = 1)

Hierarchy of Silverpeak SD WAN

Silverpeak Orchestrator
     - Silverpeak Appliance
           - Silverpeak Tunnel
           - Silverpeak ECOS Bonded Tunnel
           - Silverpeak ECOS Third Party Tunnel
           - Silverpeak ECOS Interface
           - Silverpeak ECOS Disk

Configure and install the integration

  1. From All Clients, select a client.
  2. Go to Setup > Integrations and Apps.
  3. Click Manage Apps.
    • If there are already installed applications, it will redirect to the INSTALLED APPS page where all the installed applications are displayed.
    • If there are no installed applications, it will navigate to the ADD APP page.
Silverpeak SDWAN
  1. Click + ADD on the INSTALLED APPS page. The AVAILABLE INTEGRATIONS AND APPS page displays all the available applications along with the newly created application with the version.
    Note: You can even search for the application using the search option available. Also you can use the All Categories option to search.
Silverpeak SDWAN
  1. Click ADD in the Silverpeak SDWAN application.
  2. In the Configurations page, click + ADD. The Add Configuration page appears.
  3. Enter the below mentioned BASIC INFORMATION:
NameEnter the name for the configuration
IP Address/Host NameIP address/host name of the target.

Example: By default 443 is selected.
CredentialSelect the credentials from the drop-down list.
Note: Click + Add to create a credential.


  • By default the Is Secure checkbox is selected.
  • App Failure Notifications: if turned on, you will be notified in case of an application failure that is, Connectivity Exception, Authentication Exception.
  1. In the Custom Attributes section, select the custom attribute key and value from the dropdown boxes.
    • The custom attribute that you add here will be assigned to all the resources that are created by the configuration.
    • You can add a maximum of 5 custom attributes (key and value pair).
    • The custom attribute that you add should be created at the client level.
  2. In the RESOURCE TYPE section, select:
    • ALL: All the existing and future resources will be discovered.
    • SELECT: You can select one or multiple resources to be discovered.
  3. In the DISCOVERY SCHEDULE section, select Recurrence Pattern to add one of the following patterns:
    • Minutes
    • Hourly
    • Daily
    • Weekly
    • Monthly
  4. Click ADD.

Now the configuration is saved and displayed on the configurations page after you save it.
Note: From the same page, you may Edit and Remove the created configuration.

  1. Click NEXT.
  2. In the Installation page, select an existing registered gateway profile, and click FINISH.
Silverpeak SDWAN

The application is now installed and displayed on the INSTALLED INTEGRATION page. Use the search field to find the installed application.

Modify the Configuration

View the Silverpeak SDWAN details

The discovered resource(s) are displayed in Infrastructure > Resources > Silverpeak SDWAN. You can navigate to the Attributes tab to view the discovery details, and Metrics tab to view the metric details for Silverpeak SDWAN.

Silverpeak SDWAN
Silverpeak SDWAN

Supported Metrics

Metric NameMetric Display NameUnitsDescription
silverpeak_orchestrator_UpTimeSilverpeak Orchestrator UpTimemSilverpeak Orchestrator Uptime
silverpeak_orchestrator_ActiveUsersSilverpeak Orchestrator Active UserscountSilverpeak Orchestrator Active Users
silverpeak_orchestrator_BuffersMemorySilverpeak Orchestrator Buffer MemoryMBSilverpeak Orchestrator Buffer Memory
silverpeak_orchestrator_UsedMemorySilverpeak Orchestrator Memory UsageGBSilverpeak Orchestrator Memory Usage
silverpeak_orchestrator_TotalMemorySilverpeak Orchestrator Total MemoryGBSilverpeak Orchestrator Total Memory
silverpeak_orchestrator_FreeMemorySilverpeak Orchestrator Free MemoryGBSilverpeak Orchestrator Free Memory
silverpeak_orchestrator_MemoryUtilizationSilverpeak Orchestrator Memory Utilization%Silverpeak Orchestrator Memory Utilization
silverpeak_orchestrator_ApplianceCountSilverpeak Orchestrator Appliance CountcountSilverpeak Orchestrator Appliance Count
silverpeak_orchestrator_UsedSwapMemorySilverpeak Orchestrator Swap Memory UsageKBSilverpeak Orchestrator Swap Memory Usage
silverpeak_orchestrator_FreeSwapMemorySilverpeak Orchestrator Free Swap MemoryKBSilverpeak Orchestrator Free Swap Memory
silverpeak_orchestrator_TotalSwapMemorySilverpeak Orchestrator Total Swap MemoryKBSilverpeak Orchestrator Total Swap Memory
silverpeak_orchestrator_SwapMemoryUtilizationSilverpeak Orchestrator Swap Memory Utilization%Silverpeak Orchestrator Swap Memory Utilization
silverpeak_orchestrator_TotalHeapMemorySilverpeak Orchestrator Total Heap MemoryGBSilverpeak Orchestrator Total Heap Memory
silverpeak_orchestrator_UsedHeapMemorySilverpeak Orchestrator Heap Memory UsageGBSilverpeak Orchestrator Heap Memory Usage
silverpeak_orchestrator_CachedSwapMemorySilverpeak Orchestrator Cached Swap MemoryGBSilverpeak Orchestrator Cached Swap Memory
silverpeak_appliance_UpTimeSilverpeak Appliance UptimemSilverpeak Appliance Uptime
silverpeak_appliance_license_DaystoExpirySilverpeak Appliance License Days to ExpiryDaysSilverpeak Appliance License Days to Expiry
silverpeak_appliance_CpuUtilizationSilverpeak Appliance CPU Utilization%Silverpeak Appliance CPU Utilization
silverpeak_appliance_TotalMemorySilverpeak Appliance Total MemoryGBSilverpeak Appliance Total Memory
silverpeak_appliance_FreeMemorySilverpeak Appliance Free MemoryGBSilverpeak Appliance Free Memory
silverpeak_appliance_UsedMemorySilverpeak Appliance Memory UsageGBSilverpeak Appliance Memory Usage
silverpeak_appliance_MemoryUtilizationSilverpeak Appliance Memory Utilization%Silverpeak Appliance Memory Utilization
silverpeak_appliance_TotalBuffersSilverpeak Appliance Total Buffer MemoryMBSilverpeak Appliance Total Buffer Memory
silverpeak_appliance_CachedMemorySilverpeak Appliance Cached MemoryGBSilverpeak Appliance Cached Memory
silverpeak_appliance_TotalSwapMemorySilverpeak Appliance Total Swap MemoryKBSilverpeak Appliance Total Swap Memory
silverpeak_appliance_FreeSwapMemorySilverpeak Appliance Free Swap MemoryKBSilverpeak Appliance Free Swap Memory
silverpeak_appliance_UsedSwapMemorySilverpeak Appliance Swap Memory UsageKBSilverpeak Appliance Swap Memory Usage
silverpeak_appliance_SwapMemoryutilizationSilverpeak Appliance Swap Memory Utilization%Silverpeak Appliance Swap Memory Utilization
silverpeak_appliance_processstate_VmPeakSilverpeak Appliance Process state VmPeakGBSilverpeak Appliance Process state VmPeak
silverpeak_appliance_processstate_VmSizeSilverpeak Appliance Process state VmSizeGBSilverpeak Appliance Process state VmSize
silverpeak_appliance_processstate_VmRSSSilverpeak Appliance Process state VmRSSMBSilverpeak Appliance Process state VmRSS
silverpeak_ecos_tunnel_UpTimeSilverpeak ECOS Tunnel UptimmSilverpeak ECOS Tunnel Uptime
silverpeak_ecos_interface_StatusSilverpeak ECOS Interface StatusSilverpeak ECOS Interface Status. Possible values are: up : 0 , down : 1
silverpeak_ecos_interface_InTrafficSilverpeak ECOS Interface In TrafficBytes per secondSilverpeak ECOS interface traffic in rate
silverpeak_ecos_interface_OutTrafficSilverpeak ECOS Interface Out TrafficBytes per secondSilverpeak ECOS interface traffic out rate
silverpeak_ecos_interface_InPacketsSilverpeak ECOS Interface In Packetspackets/secSilverpeak ECOS interface packets in rate
silverpeak_ecos_interface_OutPacketsSilverpeak ECOS Interface Out Packetspackets/secSilverpeak ECOS interface packets out rate
silverpeak_ecos_interface_InErrorsSilverpeak ECOS Interface In ErrorsErrors / secSilverpeak ECOS Interface in errors
silverpeak_ecos_interface_OutErrorsSilverpeak ECOS Interface Out ErrorsErrors / secSilverpeak ECOS interface out errors
silverpeak_ecos_interface_InDiscardsSilverpeak ECOS Interface In DiscardspsecSilverpeak ECOS interface in discards
silverpeak_ecos_interface_OutDiscardsSilverpeak ECOS Interface Out DiscardspsecSilverpeak ECOS interface out discards

Risks and Limitations

  • Application can handle Critical/Recovery failure notifications for below two cases when user enables App Failure Notifications in configuration
    • Connectivity Exception
    • Authentication Exception
  • Application will not send any duplicate/repeat failure alert notification until the already existing critical alert is recovered.
  • Using metrics for monitoring the resources and generating alerts when the threshold values are breached.
  • Application cannot control monitoring pause/resume actions based on above alerts.
  • Macro replacement limitation (i.e, customization of threshold breach alert subject, description).
  • This application supports only Classic Gateway and NextGen Gateway. Not supported with Cluster Gateway.
  • Component level thresholds can be configured on each resource level.
  • No support for the option to get Latest snapshot metric.
  • No support of showing applied time on templates.