Hitachi VSP Ops Center Detailview

Introduction

The Hitachi Operations Center Analyzer detail view (Analyzer detail view) database is a high speed, size-optimized NoSQL database with extremely effective storage and retrieval capabilities. It has the capacity to store time series data with a fine precision for an extended duration, including minute-level data. An expressive, potent, and succinct query language can be used to query this data (MQL). MQL differs from the widely used Structured Query Language because of its distinctive design (SQL).

The Analyzer detail view REST API allows you to build an application around the Analyzer detail view database.

The following diagram shows the architecture of the Analyzer detail view REST API server.

Pre-requisites

• OpsRamp Classic Gateway 12.0.1 and above.

Hierarchy of Hitachi OpsCenter

Hitachi VSP Storage Array

    • Hitachi VSP Cache
    • Hitachi VSP Journal
    • Hitachi VSP LDEV
    • Hitachi VSP MPB
    • Hitachi VSP Parity Group
    • Hitachi VSP Pool
    • Hitachi VSP Port
    • Hitachi VSP Tier LDEV
    • Hitachi VSP Tier Pool

Default monitoring configurations

Hitachi VSP OpsCenter Detailview has default Global Device Management Policies, Global Templates, Global Monitors and Global metrics in OpsRamp. Users can customize these default monitoring configurations as per their business use cases by cloning respective global templates and global Device Management Policies. OpsRamp recommends doing this activity before installing the application to avoid noise alerts and data.

1. Default Global Device Management Policies

   OpsRamp has a Global Device Management Policy for each Native Type of VSP OpsCenter Detailview. You can find those Device Management Policies at Setup -> Resources -> Device Management Policies -> Search with suggested names in global scope. Each Device Management Policy follows below naming convention:

   {appName nativeType - version}

   Ex: hitachi-vsp-opscenter-detailview Hitachi VSP Port - 1 (i.e, appName = hitachi-vsp-opscenter-detailview, nativeType = Hitachi VSP Port, version = 1)

2. Default Global Templates

   OpsRamp has a Global template for each Native Type of VSP OpsCenter Detailview. You can find those templates at Setup -> Monitoring -> Templates -> Search with suggested names in global scope. Each template follows below naming convention:

   {appName nativeType 'Template' - version}

   Ex: hitachi-vsp-opscenter-detailview Hitachi VSP Port Template - 1 (i.e, appName = hitachi-vsp-opscenter-detailview, nativeType = Hitachi VSP Port, version = 1)

3. Default Global Monitors available

   OpsRamp has a Global Monitors for each Native Type which has monitoring support. You can find those monitors at Setup -> Monitoring -> Monitors -> Search with suggested names in global scope. Each Monitors follows below naming convention:

   {monitorKey appName nativeType - version}

   Ex: Hitachi VSP Port Monitor hitachi-vsp-opscenter-detailview Hitachi VSP Port 1 (i.e, monitorKey = Hitachi VSP Port Monitor Monitor, appName = hitachi-vsp-opscenter-detailview, nativeType = Hitachi VSP Port, version = 1)

Configure and install the integration

1. From All Clients, select a client.
2. Go to Setup > Integrations and Apps.
3. Click Manage Apps.
   Notes:
   • If there are already installed applications, it will redirect to the INSTALLED APPS page where all the installed applications are displayed.
   • If there are no installed applications, it will navigate to the ADD APP page.

4. Click + ADD on the INSTALLED APPS page. The AVAILABLE APPS page displays all the available applications along with the newly created application with the version.
   Note: You can even search for the application using the search option available. Also you can use the All Categories option to search.

5. Click ADD in the Hitachi VSP Opcenter Detailview application.
6. In the Configuration page, click + ADD. The Add Configuration page appears.
7. Enter the below mentioned BASIC INFORMATION:

Notes:

• By default the Is Secure checkbox is selected.
• Select App Failure Notifications: if turned on, you will be notified in case of an application failure that is, Connectivity Exception, Authentication Exception.

8. Select the below mentioned CUSTOM ATTRIBUTE:

Note: The custom attribute that you add here will be assigned to all the resources that are created by the integration. You can add a maximum of five custom attributes (key and value pair).

9. In the RESOURCE TYPE section, select:
   • ALL: All the existing and future resources will be discovered.
   • SELECT: You can select one or multiple resources to be discovered.
10. In the DISCOVERY SCHEDULE section, select Recurrence Pattern to add one of the following patterns:
    • Minutes
    • Hourly
    • Daily
    • Weekly
    • Monthly
11. Click ADD.

12. Now the configuration is saved and displayed on the configurations page after you save it.
    Note: From the same page, you may Edit and Remove the created configuration.
13. Click NEXT.
14. In the Installation page, select an existing registered gateway profile, and click FINISH.

The application is now installed and displayed on the Installed Integration page. Use the search field to find the installed application.

Modify the Configuration

• See Modify an Installed Integration or Application article.

  Note: Select the Hitachi VSP Opcenter Detailview application.

View the Hitachi VSP Opcenter Detailview details

The discovered resource(s) are displayed in Infrastructure > Resources > Hitachi VSP, with Native Resource Type as Hitachi VSP Storage Array. You can navigate to the Attributes tab to view the discovery details, and the Metrics tab to view the metric details for Hitachi VSP.

Supported Alert Custom Macros

• Customize the alert subject and description with below macros then it will generate alert based on customisation.
  Supported macros keys:

                                ${resource.name}

                                ${resource.ip}

                                ${resource.mac}

                                ${resource.aliasname}

                                ${resource.os}

                                ${resource.type}

                                ${resource.dnsname}

                                ${resource.alternateip}

                                ${resource.make}

                                ${resource.model}

                                ${resource.serialnumber}

                                ${resource.systemId}

                                ${Custome Attributes in the resource}

                                ${parent.resource.name}

Supported Metrics

Risks, Limitations & Assumptions

• Application can handle Critical/Recovery failure notifications for below two cases when user enables App Failure Notifications in configuration
  • Connectivity Exception
  • Authentication Exception
• If App Failure Notifications are enabled, an alert will be sent, however, either OpsCenter Detailview Gateway IP Address configurations or OpsCenter Detailview Manager IP Address configurations should be provided.
• Application will not send any duplicate/repeat failure alert notification until the already existing critical alert is recovered.
• Application cannot control monitoring pause/resume actions based on above alerts Metrics can be used to monitor OpsCenter Detailview resources and can generate alerts based on the threshold values.
• OpsCenter Detailview Event/Alert polling will start only if the user enables Alert Polling in configuration. Possible values of Alert Severity Filter configuration property are ALERT_LOW,ALERT_MEDIUM,ALERT_HIGH.
• OpsRamp has given sample mappings to map OpsCenter Detailview Severity with OpsRamp Severities as part of Alert Severity Mapping configuration file. Users can modify them as per their use-case at any point of time from the application configuration page. Possible OpsRamp Severities are Critical, Warning, Ok, Info.
• In OpsCenter Detailview, few resource names are null. For them, we are mapping id as resource name.
• Support for Macro replacement for threshold breach alerts (i.e, customisation for threshold breach alert’s subject, description).
• Component level thresholds can be configured on each resource level.
• No support of showing activity log and applied time.
• Support for the option to get Latest snapshot metric.