Email Round-trip Time (RTT) monitors the time taken for the email to drive from the SMTP server to IMAP or POP3 server. RTT checks for the same email in IMAP or POP3 server.
Configure Parameters
After selecting the synthetic monitor type to RTT, enter the follwoing details:
Section
Field Name
Description
Values/Example
Field Type
RTT Configuration
Host
Enter the IP address/host name of the synthetics. It should be accessible from Gateway.
10.1.2.3
www.google.com
Text
Connection Timeout
Maximum time-out to connect to the FTP server.
Default value: not NULL
Valid values: 1 - 540 seconds
Example: 280
String
Receiver Host
Receiver host name.
Default value: empty string
Valid values: string
Example: pop.gmail.com
Text
Receiver Host Port
Receiver host port number.
Default value: 0
Valid values: 0 - 65535 seconds
Example: 995
String
Email Receiver Type
Email receiver type.
Default value: IMAP
Valid values: IMAP, POP3
Example: IMAP
Dropdown
Port
Enter the port number of the RTT server to communicate with OpsRamp's endpoints. It should be accessible from Gateway.
Default value: 0
Valid values: 0 - 65535 seconds
Example: 465
String
Assign Credentials
Credential Set
Select the credentials from the dropdown list to access the HTTP/HTTPS Server.
Select the public locations where the monitor will run.
Example: Public1
Checkbox
Private Locations
Select the private locations where the monitor will run.
Example: Private1
Checkbox
After configuring, view metrics, and graphical representations for more information.
The monitor sends a test email with subject OpsRamp-Synthetic-RTT-Monitor-TestMail-GMT time from the sender host (SMTP server) to the receiver host (IMAP/POP3). The sent email is retrieved using IMAP/POP3 protocols on the receiver host and this process repeats based on the frequency set for the transmission and reception process.
Example test email sent from the sender host to receiver host
Email hosted services
Refer to the following Email protocol examples for a few Email hosting services. You can create a mailbox for testing and use the following values for the Email round-trip monitor.
Gmail
SMTP
smtp.gmail.com
IMAP/POP3
imap.gmail.com,pop.gmail.com
Username and Password
Username and Password of the email address you created
Office 365
SMTP
smtp.office365.com
IMAP/POP3
outlook.office365.com
Username and Password
Username and Password of the email address you created
Outlook
SMTP
smtp-mail.outlook.com
IMAP/POP3
imap-mail.outlook.com, pop-mail.outlook.com
Username and Password
Username and Password of the email address you created
Yahoo
SMTP
smtp.mail.yahoo.com
IMAP/POP3
imap.mail.yahoo.com,pop.mail.yahoo.com
Username and Password
Username and Password of the email address you created
Zoho Office
SMTP
smtp.zoho.com
IMAP/POP3
imap.zoho.com, pop.zoho.com
Username and Password
Username and Password of the email address you created
After configuring, navigate to Infrastructure > Resources > Web Services > Synthetic to view the metrics and graphical representations for more information.
Metrics Graphical Representation
Supported Metrics
Metric Name
Description
Units
availability.down.location.count
Location Count. Number of locations where the configured host is down.
-
synthetic.response.time
Response time. Time taken to send email from SMTP server and receive at IMAP/POP3 server.
