Alert Listing

Introduction

The Alert Listing application will provide a comprehensive and detailed list of alerts. This list provides specific information about each alert, including its source, severity level, timestamp, and any associated actions or recommendations.

Configuration Parameters

Add Query: Use the query to select the entities that you wish to include in the report.
- Default query: The default query status IN ("OPEN", "ACKNOWLEDGED", "TICKETED", "CORRELATED", "SUPPRESSED") will be populated by default when opens alert listing app. User can able to modify/delete the default query and run a custom query.
- Using an OpsQL query, you can customize the report result. If Time related attributes is not selected in the query string, the user selection query would be appended by default.
  For example: If a user only selects the alertType attributes, the query will automatically append with AND createdTime > '-7d'
  The query will look like below:
  (alertType = "MONITORING") AND createdTime > '-7d'
Client Selection: You can select a single client or all clients from the dropdown list. Only selected client data will get into the report.
Attributes Selection: Specify the attributes of the selected entities that you wish to include as columns in the report.
- Default attributes: The default attributes (Alert Id, Object Name, Object Type, Ip Address, Subject, Metric, Current State, Created Time, Is Inference Alert, Inference Id) will be populated by default. The user can modify/delete default attributes and select their required attributes, including custom attributes, to view in the report.
- Only selected attributes related data will be included in the report. If no attributes are selected, the default attributes data will be included in the report.
- You can customize the default attributes selection order by using the drag and drop functionality. You are allowed to select a maximum of 25 attributes.
Alert By: Defines the alert to be presented by Created Time or Updated Time. If the user does not select this field or mention it in the query, it will default to createdTime as the value for this configured parameter.
Analysis Period: The time period over which your environment was analyzed. The supported analysis periods are: Last 24 hours, 7 Days, Last Month, Last 3 Months, and Specific Period. This is an optional field. If the user does not select this field or mention it in the query, it will default to –7d as the value for this configured parameter.
Supported Format: Reports are generated only in XLSX format.

Reports Output

Once the report is generated, it will consist of the following sections:

Summary: This section provides the configuration details.
Alerts and Inferences: This section presents a list of alerts and inferences that were triggered in your environment.
Inferences and Uncorrelated Alerts: Here, you will find a list of inferences and uncorrelated alerts that were triggered in your environment.
Glossary: This section contains detailed information about each section presented in the report tab, helping you to understand the generated data better.

Sample of reports in XLSX format:

Alert Report Vs Alert Listing Atrributes

Click here to view the supported attributes

Alert Report	Alert Listing
Alert Report	UI Atrributes Selection	Display Format In Report
Aler ID	id	Id
Latest Update (IST)	updatedTime	Updated Time
Subject	subject	Subject
Current Status	currentState	Current State
Partner Name	resource.partnerName	Partner Name
Client Name	resource.clientName, clientName	Client Name
Source	source	Source
Host Name	resource.hostName	Host Name
Alias Name	resource.aliasName	Alias Name
Device State	resource.state	State
Host IP	resource.ipAddress, ipAddress	Ip Address
Alert Type	alertType	Alert Type
Metric	metric	Metric
Component	component	Component
Ticket ID	incidentId	Incident Id
Occurrence Count	repeatCount	Repeat Count
Elapsed Time (HH:MM:SS)	elapsedTime	Elapsed Time
Healed Time (HH:MM:SS)	alertCriticalWarningDuration	Healed Time
Created Time (IST)	createdTime	Created Time
Device ID	resource.id	Resource Id
Event Type	isInferenceAlert	Is Inference Alert
Action Taken	status	Status
Device Maintenance Window	maintenanceWindow.name	Maintenance Window Name
Device Path	resource.resourceTypePath	Resource Type Path
Device Type	resource.type	Type
Device Group	resource.deviceGroups.name, deviceGroups.name	Device Groups Name
Site	resource.location	Location
Priority	priority	Priority
Acknowledged By	statusHistory.acknowledgedBy	Acknowledged By
Acknowledged Time (IST)	statusHistory.acknowledgedTime	Acknowledged Time
Created By	statusHistory.openBy	Created By
Suppressed By	statusHistory.suppressedBy	Suppressed By
Suppressed Time (IST)	statusHistory.suppressedTime	Suppressed Time
Ticketed By	statusHistory.ticketedBy	Ticketed By
Ticketed Time (IST)	statusHistory.ticketedTime	Ticketed Time
Closed By	statusHistory.closedBy	Closed By
Closed Time (IST)	statusHistory.closedTime	Closed Time
Integration	N/A	N/A
RBA Invoked	N/A	N/A
N/A	alertDefinitionUUID	Alert Definition UUID
N/A	clientId	Client Id
N/A	correlatedAlertsCount	Correlated Alerts Count
N/A	description	Description
N/A	resource.deviceGroups.uniqueId	Device Groups UniqueId
N/A	deviceGroups.uniqueId	Device Groups UniqueId
N/A	dnsName	Dns Name
N/A	inferenceId	Inference Id
N/A	isAvailabilityAlert	Is Availability Alert
N/A	maintenanceWindow.uniqueId	Maintenance Window UniqueId
N/A	nocId	Noc Id
N/A	nocName	Noc Name
N/A	objectId	Object Id
N/A	objectName	Object Name
N/A	objectType	Object Type
N/A	observedMode	Observed Mode
N/A	originalState	Original State
N/A	partnerId	Partner Id
N/A	problemArea	Problem Area
N/A	promQL	Prom Q L
N/A	resourceMaintenanceWindowId	Resource Maintenance Window Id
N/A	resourceTags.name	ResourceTags Name
N/A	resourceTags.value	ResourceTags Value
N/A	serviceGroups.name	ServiceGroups Name
N/A	serviceGroups.uniqueId	ServiceGroups UniqueId
N/A	serviceProviderId	Service Provider Id
N/A	statusHistory.unAcknowledgedBy	Un Acknowledged By
N/A	statusHistory.unSuppressedBy	Un Suppressed By
N/A	tags	Tags
N/A	team	Team
N/A	ticketId	Ticket Id
N/A	viewName	View Name
N/A	serviceGroups.id	Service Groups Id

Next Steps

Refer to the Installation documentation on how to install and configure the apps.