The Availability Details application will provide you with a summary of the availability or detailed outages of resources, service groups, and synthetics over a certain time period.

Configuration Parameters

  • Query: Use the query to select the entities that you wish to include in the report.
    • Default query: The default query {state=active and monitorable=true} will be populated by default when an asset inventory app opens. User can modify/delete the default query and run his specific query.
    • Using an OpsQL query, you can customize the report result. If users did not select “state” and “monitorable” attributes in the query string, in that case the user selection query would be appended by default with “state” and “monitorable” attributes.
      For example: if a user only selects the agentInstalled attribute, the query will automatically append state = ‘active’ AND monitorable = true
      The query will look like as below:
      state = “active” AND monitorable = “true” AND (agentInstalled = “xxxxxx”)
  • Client Selection: You can select a single client/ All clients from the dropdown list. Only selected client data will get into the report.
  • Availability By: It is a mode which defines the availability to be presented by resource or service group level. Choose the availability from the Resource and Service Group.
  • Down Time Duration: Select the time period over which your environment down time was analyzed.
  • Supported Analysis Period: Supported analysis periods are: Last 24 hours, 7 days, Last month, Last 3 months, and specific period.
  • Attributes Selection: Specify the attributes of the selected entities that you want to include as columns in the report. You can customize the order of default attribute by using drag and drop. You are allowed to select a maximum of 20 attributes.
  • Select Tags: Specify the custom attributes of selected entities to include columns in the report. You are allowed to select a maximum of 5 tags.
  • Supported Format: Reports are generated only in XLSX format.

Note: The Attributes and Tags fields will appear only when you choose “Resource” option in the “Availability By” field. This selection enables you to specify attributes and tags associated with the resources.

Reports Output

Once the report is generated, it will consist of the following sections:

  • Summary: This section provides the configuration details.
  • Availability Summary – Resource: This section provides a summary of the availability of your IT environment over a period of time.
  • Detailed Down Time – Resource: This section provides detailed outages of your IT environment over a period of time.
  • Glossary: This section contains detailed information about each section present in the report tab, helping you to understand the generated data better.

Sample of reports in XLSX format:

Reporting apps

Next Steps

Refer to the Installation documentation on how to install and configure the apps.