Introduction

The Activity Logs provide a detailed, chronological record of system-initiated jobs, resource actions, and other automated activities within your environment. These logs are used to track, audit, and troubleshoot operational activities involving resource management, system integrations, and automated workflows.

Each system activity follows a specific sequence of events:

  • Initiated Time – The point when the activity is scheduled or triggered by the system.
  • Start Time – The moment the system begins executing the activity.
  • Completed Time – When the activity finishes, either successfully or with errors.

These logs offer complete insight into each step of activity execution, facilitating effective auditing, monitoring, and issue resolution.

Best Practices

Follow these best practices to efficiently monitor, audit, and troubleshoot log activities in OpsRamp:

  • Regularly review the Activity Log to detect and resolve failed jobs or configuration issues.
  • Use the Initiated Time → Start Time → Completed Time sequence to analyze delays or failures in job execution.
  • Focus on error messages for quick troubleshooting guidance.
  • Retain logs in accordance with your organization’s compliance policies for auditing purposes.

Permissions

Following are the permissions required to perform various tasks.

CategoryPermission TypePermission ValueTask
Account AdministrationDevicesViewTo view Activity listing screen.

Access Activity Logs

Follow these steps to view and analyze Activity Logs:

  1. To select your client, navigate to All Clients, and click the Client/Partner dropdown menu.
    Note: You may either type your client’s name in the search bar or select your client from the list.
  2. Navigate to Infrastructure → Activity. The Activity listing screen is displayed.


The following table provides a description of each column:

ColumnDescription
NameThe name of the activity being executed (e.g., Public Cloud Rescan).
TypeType of system action (e.g., JOB_EXECUTION, RESOURCE_CREATE).
StatusSuccess or Failure of the activity.
TargetThe specific resource the job acts upon (e.g., device name or resource identifier).
Initiated ByThe entity triggering the activity (usually SYSTEM).
Initiated TimeThe timestamp when the activity was scheduled or triggered.
Start TimeThe timestamp when the system started executing the activity.
Completed TimeThe timestamp when the activity completed execution.
MessageA detailed description of the activity’s result, including any errors encountered.

Search and Filter

You can filter activities by several criteria using the search option:

Follow these steps to filter and search for activities:

  1. To select your client, navigate to All Clients, and click the Client/Partner dropdown menu.
    Note: You may either type your client’s name in the search bar or select your client from the list.
  2. Navigate to Infrastructure → Activity. The Activity listing screen is displayed.
  3. Click the arrow next to Search for Activity Type dropdown.


  4. Select one or more criteria to narrow down results.
    • Type: Click the Type dropdown to select the kind of activity. Choose from predefined activity types such as NETWORK_CONFIG_BACKUP, DEVICE_RESCAN, RESOURCE_CREATE.
    • InitiatedBy: Provide the initiator name. Example: SYSTEM.
    • Start Time: Select a start time.
    • Completed Time: Select a completed time.
  5. Click Search.
  • Click the refresh icon available at the right-top corner of the screen to refresh the screen.