You can decommission a resource without removing the resource. When the decommission option is enabled, resources are put in the decommissioned state.

Any partner- or client-level user can enable the Resource Decommission option, with the following conditions:

  • Only monitored resources can be decommissioned.
  • A client-level user can enable resource decommissioning only after the option is enabled at the partner-level.
  • Resources cannot be deleted after the Resource Decommission option is enabled.
  • After the Resource Decommission option is enabled, all uninstalled public cloud or compute integrations are moved to the decommissioned state.

Enable resource decommissioning at the partner level

  1. On the Service Center and Ticketing System page, go to the Extended Data Retention section.
  2. Select the Resource Decommission option.
Enable Resource Decommission

Enable resource decommissioning at the client level

Enable the Resource Decommission option under the Extended Data Retention section.

At the partner level, when creating or editing client details:

  1. On the Service Center and Ticketing System page, go to the Extended Data Retention section.
  2. Select the Resource Decommission option.

At the client level:

  1. In Infrastructure > Resources, select the devices or resources you want to decommission.
  2. Click the Settings icon.
  3. Click Delete to put the selected devices or resources in a decommissioned state.

Decommissioned resources are removed from the list of resources.