Delete a First Response Policy

Your ability to delete a first response policy depends on the client you have selected.

• If you do not have a client selected, you can delete partner-level policies.
• If you have a client selected, you can delete client-level policies for the selected client.

1. Go to Setup > Alerts > First Response.
2. Select the checkbox for the policy and click Remove.
3. Click Yes in the confirmation window.

The policy is removed from the First Response Policies List.