A monitoring template defines all parameters that you can set to monitor your target resource.

  • You can create and manage a monitoring template from the TEMPLATES LIST screen.
  • You can create, edit, and apply these templates across one or more resources or resource groups.


  • The metrics and monitors should be created before creating a template.

Create a template

To create a template:

  1. Go to Setup > Monitoring.

  2. Under Monitoring, click Templates. The TEMPLATES listing page is displayed.

  3. Click +Add. The MONITOR TEMPLATE page is displayed.

  4. Configure the following parameters from the MONITOR TEMPLATE page:

Select Template ScopePartner Template or Client Specific Template. For a Client-Specific Template, select the Client also.
Collector TypeThe Collector through which you want to gather the information. For example: Agent, gateway.
Monitor TypeMonitor for G2 Templates.
Applicable forThe resource type of the template.
Template NameName of the template. For example, G2 MSSQL Database Transactions Time Template.
DescriptionThe summary of the template.
GenerationGeneration that the template belongs to. For example, Generation 2.
VersionGlobal templates may exist with different versions.
SP/Partner/Client templates have only one version: Version 1.
PrerequisitesThe required details are considered while monitoring using the template. For example, check the SQL services while monitoring the SQL Parameters using the Windows templates.
StatusThe Active or End-of-life templates.
NotesThe information that you want to add to the template.
Template Family NameThe category that applies to the application. For example, Windows Server, Storage Server, and Network Server.
Deployment TypeThe methods available to apply the template to the resources:
  • Custom
  • Optional
  • Standard

After providing the template details, MONITOR TEMPLATE displays the Monitors section. The MONITOR TEMPLATE screen varies with the option selected in the Collector Type field.

MonitorEnter the monitor details.

Add a monitor

Add monitor details on MONITOR TEMPLATE page:

  1. From the Monitors section, click + Add.

    Note: Duplicate metrics cannot be added in G2 templates.

  2. From the Monitor window, enter the following details:

    • Frequency: The frequency to execute the template.
    • Monitor Definition: Monitor type.
    • When to Alert: There are three options:
      • Breach of a Threshold (default):
        • Enter Warning and Critical threshold values.
        • Select Alert and Availability to initiate monitoring.
      • Significant Change is Seen: Add values, as required.
      • Forecast of a Breach of a Threshold: Add values, as required.

  3. Click Add. After adding the monitor, you can edit the metric values to add Component Filter, Component Threshold and Knowledge Articles. You can also edit each metric for the monitor.