You can view the running process instances details by using following options:

  • Using Process Instance ID
  • Using Process Name
patch management

Using Process Instance ID

On the running process instance details page, you can view the details of a running process instance and retry a failed task for the running process on the Errors tab.

  1. Navigate to Automation > Process Automation. The Process Definitions home page appers.

  2. Click the Hamburger button in the top left corner of the home page, then select Running Process Instances.

  3. This page displays a list of running instances. Click a Process Instance ID to open the running instance details page.

    The running process instance details page has the following information:

    Property / TabDescription
    Instance IDIdentifier assigned to the process instance.
    Process NameName of the process definition that created the process instance.
    Definition VersionVersion of the process definition that created the process instance.
    Definition DiagramDiagram of the process instance includes running and error indicators. When a task starts, it is indicated by a blue circle, and an error condition is indicated with a red circle.
    Variables tabDisplays details of the variables related to the process instance.
    Variables are contextual to the process, and have the following types:
    • string
    • date
    • objects
    • boolean

    Variable value come from the following:
    • alerts
    • incidents
    • resources
    • JSON
    • scripts
    • integrations
    User Tasks tabDisplays details of the user tasks related to the process instance.
    Activities tabDisplays details of the activities related to the process instance.
    Errors tabDisplays details of the errors encountered by the process instance.
    Click Retry to retry a failed task.
  4. Click < Back button to return to the Running Process Instances page.

patch management

Using Process Name

On the running process details page, you can view the details of a selected running process and retry a failed task for the running process on the Errors tab.

  1. On the Running Process Instances page, click a Process Name.

  2. The running process details page appers.

    The running process details page has the following information:

    Property / TabDescription
    Process VersionsList of the available process definition versions. Select a version to see the process definition diagram.
    Current VersionsShow the current version of a process definition.
    All VersionsShow all versions of a process definition.
    Process NameName of the process definition that created the process instance.
    Instances RunningIndicates how many instances of the selected process definition are running and how many total instances, including other versions, of the process definition are running.
    Definition DiagramDiagram of the process instance includes running and error indicators. When a task starts, it is indicated by a blue circle, and an error condition is indicated with a red circle.
    Process Instances tabDisplays the running process instances of the selected process definition version. Click the process instance ID on the Process Instances tab to view the process instance details.
    Errors tabDisplays details of the errors encountered by the process instance.
    Click Retry to retry a failed task.
  3. Click < Back button to return to the Running Process Instances page.

patch management