Introduction

Template-Based Alert Definitions offer a flexible approach to managing resources in OpsRamp. Through these policies, you can assign monitoring templates and availability rule that help standardize monitoring across devices in your IT environment.

Policies can be tailored for individual or multiple resources by grouping them based on shared attributes such as resource type, location, or custom tags. This ensures consistency and reduces manual effort in managing large-scale environments.

When new devices are discovered in OpsRamp, the alert definition automatically assigns the correct monitoring templates and availability rules to them, without needing manual intervention.

Key features

Following are the key features of Template-Based Alert Definitions:

  • This new interface offers a streamlined and user-friendly experience, allowing you to navigate more efficiently and complete the tasks with fewer steps, providing a smoother, more intuitive interaction that saves time.
  • The process of customizing policies has been simplified.
  • Assign monitoring templates and availability rules seamlessly.
  • Modify the settings or configurations of a metric within a template, which includes adjusting the thresholds, frequency, availability monitor and alert settings, all within a single interface.
  • You can easily and effectively clone an existing alert definition for a specific partner or client, and then customize it based on your requirements.
  • Access logs associated with the policies to gain valuable information for troubleshooting and optimizing alert definition configurations.

Best Practices

Follow these best practices to ensure consistent, efficient, and reliable use of the Template-Based Alert Definitions:

  • Use clear and consistent naming conventions: Choose clear and consistent names for the policies to make them easily identifiable across teams.
  • Leverage cloning: Clone existing policies to create variations, instead of building from scratch, ensuring uniformity and saving time.
  • Limit redundant policies: Avoid creating multiple policies for similar conditions. Reuse and modify existing ones wherever possible.

Permissions

The following permissions are required to perform all actions:

CategoryPermission TypePermission Value
Account AdministrationDevicesManage

Additionally, the following Role details are required:

  • Tenant Scope: Partner or Client
  • Access to: All Resources




Next Steps